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Don’t be in the 80% of SME business that fall into these statics because they don’t have standalone Cyber Protection Insurance.

$

Billion

Estimated yearly cost of cybercrimes to Australian business.

%

48% Of Insurance Policies are NOT paid due to non-compliance

$k

The average cost of a cyber attack to a small business.

Billion

Billion Breaches annually and growing

Join the 20% of SME business that have protection,

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Cyber security awareness

How cyber aware are your employees? 

Cybersecurity incidents like phishing, stolen credentials, and malware caused 44% of all data breaches reported under the Notifiable Data Breaches Scheme in the second half of 2023 (OAIC). For many incidents, the root cause is down to social engineering. That means that one or more of your employees has unknowingly taken a compromising action, guided by a threat actor.

Did you know: 30% of all data breaches were due to human error. Security controls like those outlined in the ACSC’s Essential Eight can help stop these types of errors.

Up-to-date, regular cybersecurity training and ongoing awareness campaigns help drive down the risk factor for employee compromise. Your top cybersecurity priority for 2024? It should be setting up your business and employees for success with cybersecurity awareness.

Let’s step through a common play by cyber attackers

An email lands in Mark’s inbox. Mark is in charge of procurement while Kirsty is on maternity leave. It’s three days until the end of the financial year and he’s received a lot of requests for last-minute purchases from all over the business. This email is from the head of marketing.

“Hey Mark,

I’m sure you’re under the pump at the minute but we have leftover budget for the year and want to grab this digital asset management system. I’ve attached the invoice to be paid, we’re keen to get it up and running ASAP.

Thanks a mil!

Lara”

Mark pays the invoice, notes it against marketing, and moves along to the next request. What he fails to notice is that the email has come from a slightly different address from Lara’s usual one. 

Instead, he’s just paid company funds into a fraudster’s account. Adding insult to injury, the attached document contained a malicious payload. That payload is now working its way through company systems, to encrypt company data at the flick of a switch and then demand a ransom to decrypt it.

The perp was able to find all the information they needed to carry out their attack in under five minutes – thanks to a quick browse on LinkedIn. They know EOFY is busy in procurement and take advantage of that pressure, and that Mark’s in a new role. In fact, they’ve sent out the exact same play across hundreds of similar Aussie businesses at the same time.

Security is everyone’s responsibility

Controls like file scanning, two-person approvals for large payments, and bouncing emails from domains similar to the internal company domain are ways to help stop these attacks from a technical perspective. Australia’s Protective Security Policy Framework can also help guide businesses. 

But technical and process-based controls alone aren’t enough to stop all cyber attacks.

Employees need to stay alert and aware – and not be fooled. The only way you can ensure employees are on the lookout is by empowering them with cybersecurity knowledge, via training and awareness programs.

How to increase cybersecurity awareness

Here are some ways to keep cybersecurity ticking in employees’ brains:

  • Include cybersecurity messaging on your intranet, in company newsletters, at all-hands meetings, and peppered into other internal communications.
  • Ensure comprehensive onboarding cybersecurity training, including when employees step into new temporary or permanent roles.
  • Curate specific training types for different roles and groups, based on their duties and access to information.
  • Run quarterly, up-to-date refresher training company-wide, accounting for different learning styles (e.g. workshops, written, video).
  • Find and empower security champions within your business.

Need a hand?

If you need a hand in creating or running the right training for employees, creating a bank of internal cyber messaging blasts, or automating your cyber awareness program, just give us a shout. We can help set your whole team up for success to deflect the bad guys from all angles.

What is the ACSC (Australian Cyber Security Centre)?

Stumbled across the acronym ACSC in your cybersecurity travels? Faced with so many different buzzwords and acronyms in the field, the words all seem to blur after a while. But not to worry! We’re here to fill you in on all the details about the Aus government’s Australian Cyber Security Department – and how it can help your business.

What is the ACSC?

Created in 2014, the Australian Cyber Security Centre is a public-facing service within the Australian government’s Australian Signals Directorate branch. The ACSC itself is designed to be the foremost authority on cybersecurity for Australia, its citizens and residents, business, government, and academic organisations, and international partners.

The ACSC helps Australians and our international partners become more cyber resilient through advice, alerts, technical guidelines, and national initiatives. It’s your government agency go-to for all things cybersecurity.

So, what is the ASD?

While many Aussies know of ASIO (although may not know that it stands for the Australian Security Intelligence Organisation), most have never heard of the ASD. In fact, many of the activities you thought ASIO might do are actually a function of the Australian Signals Directorate.

The Australian Signals Directorate is a public service under the Australian government’s Department of Defence. The ASD takes care of tasks like foreign signals intelligence, offensive cyber activities on behalf of Australia, and fighting cyber crime. The ACSC shares many of the lessons learned from the ASD’s secret activities to help Aussies be more cyber secure within their own systems. 

How does the ACSC help Australians?

General ACSC functions

24×7 cybersecurity hotline

For questions or issues to do with cybersecurity, the ACSC offers a 24×7 hotline: 1300 CYBER1 (1300 292 371).

Advice on cyber threats and protecting yourself against them

ACSC advice covers information on all the different types of common threat types, along with key security areas like passphrases, MFA, device security, and network security basics.

Cyber threat reporting and recovery processes

The ACSC is the best place to report a cyber incident and receive guidance on how to recover from events like data breaches, malware, phishing, account compromise, and hacking.

Publishing important cybersecurity alerts

These alerts are provided to inform of critical, high, medium, and low vulnerabilities in popular software, for instance the following recent alerts:

  • Multiple vulnerabilities in Jenkins products
  • Serious vulnerabilities in Atlassian products including Confluence, Jira, and Bitbucket

Publishing important advisory notes

These advisory notes keep the public up-to-date on recent cybersecurity news that may impact them, for instance the following recent advisory notes:

  • Russian FSB cyber actor Star Blizzard continues worldwide spear-phishing campaigns
  • #StopRansomware: Play Ransomware

Guidance on specific topics

The ACSC also provides more comprehensive deep dives and associated guidance on hot topics and tech trends such as the most recent publication, Engaging with AI. Engaging with AI covers topics and case studies in areas including prompt injection attacks and model stealing attacks, and provides mitigation advice.

ACSC functions for businesses

The Essential Eight

The Essential Eight (E8) is a standardised set of security guidelines and an associated maturity model to help protect organisations from the most common cyber threats. The E8 is mandated in federal government departments and is becoming increasingly popular for organisations of all sizes.

The Information Security Manual

The Information Security Manual (ISM) provides a cybersecurity framework that leverages an organisation’s existing risk management framework to provide a comprehensive, documented, way to protect systems and data.

Other actionable exercises, frameworks and resources

The ACSC provides action-oriented advice in the form of Exercise in a Box, the Cyber Skills Framework, Cloud Assessment and Authorisation, Implementing MFA, and more.

Implement the ACSC’s recommendations

Not sure where to start with the ACSC’s recommendations or have hit a bump in the road? We provide expert consulting and assistance in helping organisations roll out solutions that cover the ACSC’s guidance, including the Essential Eight and other action items. Make the call and get in contact with us today.

For this month’s Meet the RIGA Team, we sat down with Ally Dilworth. Ally is our incredible Administration Manager and our jack of all trades. She handles everything from our accounting and financing to procurements for clients and payroll. 

Before RIGA, Ally worked across various industries, including security and construction. Moving away from the construction industry and into the tech sector was eye-opening for Ally, as she doesn’t consider herself to be all that tech-savvy.

Ally enjoys constantly learning on the job and said, “You know that saying you learn something new every day? Well, that’s definitely true in this job.”

Speaking about constantly learning, one thing Ally has learnt over the past month is the threat that hackers and cyber attackers pose to businesses. She has become more aware of the number of cyber threats and scammers businesses face daily and how unaware businesses are of this. She especially noted that people aren’t aware of how sophisticated scammers are becoming. 

Outside of work, Ally loves camping and spending time with her kids. Camping is a big thing in her family, and they go camping as much as possible. One of her favourite spots to go camping is the Murray River; however, they have not returned in a while due to COVID-19 and recent floods.

Ally also loves to travel and recently returned from a trip to Bali, which she loved. In 2024, Ally has already planned a family trip to America and Hawaii. They plan to spend a week in Anaheim and cruise around the small islands of Hawaii.

Her current dream travel destination is Vietnam, as it has always been on her bucket list. She is interested in exploring the culture and food in Vietnam and hopes to visit soon. 

 

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.


 

If you’re a business owner or manager, you’ve almost definitely heard of managed services. But what exactly does this entail?

What exactly is being managed? How much autonomy does your business retain? And how flexible are these services?

We get it: you’ve got a bunch of questions that need answering – all of which is clarified in this post.

Real Innovation Group are Australia’s experts in cyber-insured managed IT services. And while there are dozens of other teams who provide similar services, our managed services are simply better. Why? A big part of this has to do with our cyber insured protection for all managed services that we offer… so you don’t have to lose a wink of sleep worrying about cyber threats!

Managed services

At Real Innovation Group, we offer a vast range of cyber-insured managed services for businesses and organisations. Focussing primarily on IT, ICT and cybersecurity, our services come with the guarantee of cyber insurance: something that gives us a real edge over competitors since cyber insurance has become increasingly difficult to find. Some of our expertise in managed services include:

  • IT

Need constant monitoring of your IT systems, or fast repairs when things stop working? Real Innovation Group have got you covered. We keep your IT running at all times, and are on top of solving problems before you even know about them.

  • ICT

Communication and IT are intrinsically linked, and often need to be approached as one integrated system. That’s why Real Innovation Group are committed to helping you get the best out of your ICT systems, and ensure you’re always running smoothly.

  • Cloud services

Nothing beats the convenience and security of our managed cloud services. Keep all your data and files in one place, managed by one excellent team of professionals. Cloud services by Real Innovation Group are an ultra-efficient and cost-effective way to keep and store data.

  • VoIP phone systems

VoIP phone systems are fantastic on their own, but they’re even better when you’ve got a team of professionals to manage them! Real Innovation Group offers exceptional management of VoIP phone systems, ensuring high-quality, low-cost telephone communication around the clock.

What’s so different about what we do?

Dozens of Australian businesses and organisations choose our cyber-insured managed IT support to keep their systems running smoothly… but why? What’s so different about what we do? Well, we’re glad you asked:

  • Cyber protection insurance

Cyber-insured managed services are like mint-condition VL Commodores – they’re both becoming a lot harder to find, and they’re only increasing in value!

After the recent Medibank, Optus and Telstra hackings, there’s no wonder why cyber-insured IT services are become scarcer. But that’s where our managed services are different – they’re fully insured, meaning that even if a breach does occur, you’re free from financial losses. Handy, right?

  • Zero excess to pay

All this talk of insurance has probably got you thinking about excess payments. Well, we’re not a big fan of those. In fact, we put out money where our mouth is – our insured IT services come with zero excess. We’re that confident in our cyber security abilities.

  • Expert IT professionals

The reason why we’re so confident in our insured managed IT services is all because of our staff. We handpick only the best IT experts, meaning your IT services are managed by some of Australia’s top performing professionals. Our IT geniuses work around the clock to prevent problems and keep your systems secure – and that’s why we’re still able to provide cyber-insured protection in a landscape where hacker capabilities are improving.

What are the risks of not having cyber insurance?

The risks of not being cyber-insured can be dire. Cyber breaches have resulted in the destruction of entire businesses – even large corporations. Without cyber insurance, some of the risks you run include:

  • Liability

In the event of a cyber breach, you may be liable for costs incurred by customers or third parties as a result of the cyberattack. Recent history has shown us that these costs can easily hit hundreds of millions of dollars.

  • Recovery

It can be a painstaking and costly process to try to recover data after a cyber breach. Your system may not be operational while the recovery takes place, incurring further losses.

  • Notifications

On top of this, it’s often the responsibility of the business to notify affected customers, which is also one of the largest costs associated with cyber breaches.

Hopefully that answers pretty much everything that we do! The next step to gaining our cyber-insured managed IT services is to get in touch with our team and have a chat about your business, your goals, and the services you need. Real Innovation Group are an Australia-wide managed services team, offering high-quality IT support whenever you need it, however you need it. Experience proactive issue prevention, access cutting-edge solutions, and enjoy cost savings when you engage with Real Innovation Group’s expert team for top-tier cybersecurity services backed by insurance.

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

As we come to the end of another year and look ahead to what’s in store for 2024, it’s clear that technology’s rapid evolution shows no signs of slowing down. 2023 has been a year of transformation and innovation in the tech sector.

Today, we will be exploring some of 2023’s top trends and the exciting developments we can anticipate in 2024. 

Artificial Intelligence

While we touched on this last year, one thing we have seen explode in 2023 is that of Artificial Intelligence (AI) and Machine Learning (ML). According to the latest McKinsey Global Survey on AI, AI adoption has more than doubled since 2017. Many Australian businesses have begun to embrace these technologies this year, particularly in the government, education and justice sectors. Australian healthcare facilities are adopting the technology to improve treatments, and Lottery Corp is using AI to detect if a customer is potentially developing a gambling problem. 

 

Looking to 2024, we predict AI and ML will continue to shape businesses and become more embedded in our daily lives. 

Internet of Things (IoT)

Another trend that continued its ascent in 2023 was the Internet of Things (IoT), as Smart devices have become increasingly prevalent in our homes and workspaces. Smart devices such as Alexa or Google Home are automating more of our everyday tasks and are becoming essential tools for efficiency. While IoT is not new in the slightest, it is projected to grow further in 2024, thanks to the rapid advancements of technology and have broader, far-reaching applications such as Smart Cities and Smart Environments.

Cyber Security 

While nowhere near in the headlines as much as in 2022, cyber security continued to be a hot-button issue in 2023. Last year, high-profile breaches underscored the urgency of robust security measures, and in 2023, we continued to see a high number of cybercrimes. Australian companies began investing heavily in proper cyber security measures; however, cyber security remains one of the biggest threats to Australian businesses. In 2024, cyber security will continue to be a critical area for Australian businesses. If you want to prepare your business for 2024, our RIGA experts have detailed what to consider for cyber security next year. 

As we step into 2024, it’s clear that we’re on the cusp of a technological revolution unlike anything we’ve seen before. Tech trends like Artificial Intelligence, IoT, 5G and Cyber Security will continue to evolve and shape the future of Australian businesses.

If you’re looking to bolster your business in 2024, we offer a range of innovative solutions to help businesses just like yours. Contact us today and discover how we can help you in 2024. 

 

 

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

October isn’t just about being one month closer to Christmas and enjoying the spring weather. It’s also Cyber Security Awareness Month! This an important month to focus on learning and educating others on the importance of being cyber aware and safe.

In this blog post, we delve into why this month is crucial for every Australian business and how being cyber-wise can make a world of difference.

Understanding the significance of Cyber Security Awareness Month

Cyber Security Awareness Month, observed annually in October, is about spreading the word about digital safety. It’s a wake-up call for individuals and organisations to take cyber threats and security seriously. With technology advancing so quickly and the sophistication of cyber attacks increasing,
cybercriminals are finding new ways to breach our defences.

Empowering Australians and Australian Businesses

Australians are no strangers to cyber threats. We’ve all seen the headlines over the last year – “Woolworth announces data breach” and “Optus data breach: who is affected, what has been taken, and what should you do?”

We’ve all watched as some of Australia’s biggest companies, including Telstra, NAB & Medibank, fell victim to malicious cyber attacks because they are lucrative targets with security weaknesses.

Cyber Security Awareness Month is a call to arms, urging Australians to prioritise their cyber security by improving their knowledge and taking the appropriate action to protect their information. Especially with this year’s theme, “Be cyber wise- don’t compromise”.

Becoming Cyber Wise

Being cyber wise isn’t just reserved for IT experts like us. It’s for everyone! Employees and executives – even your grandma, who doesn’t really know how to use her new iPhone. Knowledge is power, and knowledge has the power to protect your data from malicious cyber threats.

For our top cyber security tips, check out our other blogs, namely, “RIGA’s Top 5 Tips to Protect Yourself Online” & “RIGA’s Top Tips on How to Remain Cyber Safe While Working From Home.”

If you want to learn more about keeping your business cyber safe, contact us at Real Innovation Group. We offer tailored cybersecurity solutions to businesses all across Australia. Contact us today!

 

 

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

For October’s Meet the RIGA Team, we sat down with Prescilla Kuin. Prescilla is our amazing Service Delivery Manager. She is the orchestrator of our seamless customer service experiences. 

Prescilla began working at RIGA in 2017, bringing her wealth of knowledge and experience to the team. As RIGA’s Service Delivery Manager, she oversees organising and managing the operations of the service desk team to ensure that all our customers are happy. 

Prescilla’s favourite part of her role is customer satisfaction. She enjoys helping customers and knowing that they are happy with your service despite not being able to see them in person. She even has had instances where clients she has been helping have become friends who she keeps in touch with. 

Prescilla’s career began a little differently from her colleagues and peers. While most of her university classmates and friends took a break after completing their degrees, Prescilla started her first position. She remembers submitting her final university paper on a Saturday and being called for an interview on Monday morning for a customer service position at the Singaporean Telco. After nailing the interview, she began her role helping customers set up their internet connection and whatnot. 

Prescilla is originally from Bintulu, Sarawak, in East Malaysia and is the eldest of 4 siblings. She currently lives in Kuala Lumpur and is the only member of her family who works away from home. Over the past month, she says that the importance of family is one of the things she has learnt. She is looking forward to seeing her visiting her family over the Christmas/ New Year period. 

When’s she outside the office, Prescilla loves to travel; it doesn’t matter if it is a grand international adventure or a short weekend trip away. She often spends her weekends road-tripping with friends, hunting down the newest cafes or most delicious food spots. When asked if she had a dream travel destination in mind, Prescilla said, “Not at the moment. I’m travelling to New Zealand in November.” She will be visiting for the first time.

 

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

No business owner ever wants to be informed that they’ve had a data breach. But sadly, it does happen – and we need to be well-prepared in the event of a data breach so we can minimise the impact and manage losses.

So, what do we do when we experience a data breach? How do we respond to events like these and minimise the impact?

Here, your specialists at Real Innovation Group outline a comprehensive guide on mitigating damage after a data breach, and we also explain the key ingredient to total risk minimisation: ICT support that’s insured.

Stay calm

Like after every type of crisis, it’s important that we stay calm during a data breach. Thinking logically and cool-headedly after a data breach will ensure that decisions are being made rationally, not emotionally. Our team of cybersecurity experts are trained to deal with the aftermath of a data breach and carry out the operation methodically and logically.

Stop additional data loss

The very first aim when a data breach has been discovered is to prevent it from getting worse. Stopping additional data loss is therefore what we want to accomplish. We isolate the affected systems, disconnecting them from your network and shutting them down if necessary in order to contain the breach and prevent further data loss. We then identify the source of the breach and patch any vulnerabilities which may have been exploited by the cybercriminals. Changing passwords and credentials are also basic procedures after experiencing a data breach.

Damage assessment

Then, we take part in damage assessment: figuring out how much data was lost and the extent of the resources needed to recover it. When trying to minimise impact caused by a data breach, it’s imperative to assess whether any sensitive or confidential information was accessed. Addressing this damage happens after we gain a comprehensive view of the breach. This involves repairing or replacing hardware and software and restoring data from backups.

Consult insurance

As a business, it’s imperative to have ICT support that’s insured. The great thing about Real Innovation Group is that, after a cyberattack occurs, you can be fully insured through us. Not only does it mean that you can sleep easy at night knowing you’re covered, but it also means that we tackle everything for you – making your life way easier!

The team at Real Innovation Group are trained to deal with data breaches and are with you every step of the way. At Real Innovation Group, we offer tailored, scalable cybersecurity solutions to businesses across Australia. Our insured, managed cyber security services ensure your business is completely cyber secure, while reducing wasted time and money on training and staff upkeep. Prevent problems, get innovative solutions and save money all at the same time when you talk to the team at Real Innovation Group and inquire about our top quality cybersecurity services.

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

The two terms that have been on everyone’s lips this year: AI and machine learning. This new technology, while still in its early stages, is already showing its strength in a myriad of industries, in a myriad of ways. From marketing to transport and logistics to brain surgery, AI has the ability to revolutionise the way we, for lack of better words, ‘do life’.

There’s no surprise, then, that AI and machine learning is having a huge impact on cyber security and advanced threat detection. But even still, AI isn’t perfect, and it’s essential for businesses to have ICT support that’s fully insured, like what we provide at Real Innovation Group.

Let’s talk more about the role of AI in threat detection and why insured ICT services are so important today:

Real-time anomaly detection

AI shows a true strength in being able to detect anomalies in real time – something that traditional rule-based systems struggle to keep up with. As the tactics of cybercriminals advances, these rule-based systems can prove sluggish when trying to identify and learn the patterns used by cybercriminals to compromise a network. AI and machine learning, however, can constantly learn from data patterns, identifying deviations from the norm.

What this allows AI to do is quickly detect and respond to suspicious activities that might result in a breach. Let’s say a website suddenly has an huge, random surge in traffic or unauthorized access attempts. AI and its machine learning ability can instantly detect that these are anomalies, flagging them and preventing potential security breaches.

Phishing and malware detection

Ever since the widespread use of the internet, we’ve had to combat against two of the most common forms of cybercrime: phishing and malware detection. This is another area in which AI and machine learning plays a role in advanced threat detection. AI can analyse large datasets to identify patterns used in phishing emails, malicious URLs, and malware-infected files. It offers superior detection abilities in identifying a malware threat before one of your employees is able to open the file and infect your network.

AI and machine learning has shown a remarkable ability in picking up the subtle nuances of, for example, particularly well-constructed phishing emails which might elude traditional spam folders.

Behavioural biometrics and user authentication

This is where AI gets super cool in terms of detecting cyber threats. Traditional biometrics (face, fingerprint and iris scanning technologies) are a static way of authenticating the user – they work when you unlock your phone, and then they stop working while you’re using it. But AI can use behavioural biometrics to constantly authenticate users – assessing touch, accelerometer, gyroscope and orientation to determine whether the user is actually the authorised person or not.

Real Innovation Group cyber insurance

AI may seem like magic, but it can’t magically defend you from cyberattacks. This is where cyber insurance is essential. Our ICT support is fully insured, meaning you won’t have to pray to robots to keep your business safe!

Real Innovation Group offers all-inclusive ICT Support with insurance coverage, ensuring you won’t face unexpected expenses. Experience proactive issue prevention, access cutting-edge solutions, and enjoy cost savings when you engage with Real Innovation Group’s expert team for top-tier cybersecurity services backed by insurance.

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

Remote workers are an important part of your business, and almost every organisation has some level of remote work happening. While remote work has brought about some excellent advantages, it has also increased a risk in one important area: cybersecurity.

Thankfully, there are ways to ensure that remote workers are well-equipped in their cybersecurity capabilities so that they’re not posing a risk to your business or organisation. But even with these measures in place, you should absolutely consider insured ICT support so that you’re always covered. Here’s how to secure your work from anywhere:

Educating remote workers

Education is an important part of cybersecurity in a work-from-home or remote work environment. Strong knowledge of cybersecurity in your remote workers equals a strong cybersecurity system. Human element is prevalent in over 80% of cyberattacks, making education a top priority for business owners.

Some of the biggest cybersecurity concerns with remote workers include appropriate use of mobile devices like laptops and being aware of surroundings when working. While some remote workers may enjoy working in a café, for example, it’s not a good idea to be working on sensitive content when others could be looking of their shoulders: neither is connecting to a public network for work. Ensuring your workers are educated on these factors is a simple yet very effective way to keep your systems secured from anywhere.

Use a security software

All remote workers should be using a high-quality security software on every device they use for work. Security software combats viruses, phishing attacks, malware and a range of other potential threats. Ensure remote workers possess security software before they connect to your system.

Update your router

Remote workers, for the majority of the time, work from their home, and if they’re not using a modern wifi router, then this increases the risk of your network falling victim to a cyberattack. New routers have much stronger security qualities than older ones, so it’s recommended that every remote worker uses a router which is no more than 5 years old.

Use a virtual private network (VPN)

VPNs are a worthwhile investment for remote workers. Essentially, it is an encrypted connection between a device and a network. Transmitting between the two safely, a VPN prevents unauthorised people from eavesdropping on traffic and allows the user to safely work in a remote environment.

Use strong, individual passwords

A simple rule, but a golden one. Create strong passwords and don’t use them for multiple applications. Passwords should be difficult to guess, avoiding names of love ones, birthdays, and other aspects of one’s personal life. They should also be changed frequently.

Real Innovation Group cyber insurance

Work-from-home culture has unfortunately opened the door to additional threats, which makes cyber insurance a crucial asset to your business. Our ICT support is fully insured, so you can say ‘yes!’ to your best workers having more flexibility without any cybersecurity concerns.

Keep your remote workers safe and ensure your organisation is protected with Real Innovation Group’s ICT Support that’s insured. Talk to the team at Real Innovation Group and inquire about our industry leading cybersecurity services for your remote workplace.

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.

On a personal and a business level, we rely more and more on our smart devices every day. While our smart devices have given us an unprecedented level of control and flexibility over our business, and our personal lives, they’ve also opened the door to several risks – the most prominent and serious being cyberattack.

Safeguarding your smart devices from cyberattack should be at the top of your priority list as a business owner. Businesses are becoming more and more reliant on mobile devices, giving cybercriminals more and more reason to exploit their weaknesses.

In this post, the cybersecurity specialists at Real Innovation Group explain how to safeguard your smart devices from cyberattacks, and why cyber insurance has never been more important than it is right now.

Set up a guest wifi

Guest wifi networks are great for businesses that have frequent on-site visitors. Guest wifi networks give your visitors access to the internet and nothing else. It doesn’t provide ability to see other devices on the network, let alone access them. And even more importantly, a guest wifi prevents your guests from accidentally introduce malware to your system; if malware is accidentally introduced, it will be contained within the guest wifi, and won’t be able to spread to your main system and the devices connected to it.

Software updates

Patching software and applications is always at the top of the list in any cybersecurity protocol, and protecting your smart device is no different. Updating and patching your apps to the latest versions ensures that there are no weaknesses to be exploited in your mobile devices, providing the strongest possible defence against cyberattack.

Updating network names and passwords

It’s also essential to update your wifi network name and password regularly. This makes it difficult for cybercriminals to hack your network and gain access to all your sensitive data. It’s also important not to overuse passwords and to keep passwords different for each application you use.

Disconnect smart devices that aren’t being used

If you’re not using your smart TV or smart speaker, disconnect it from your network. These smart devices aren’t as cyber-secure as your phone or your computer, so they’re a prime target for cyberattacks which then allow hackers to access your network – but that’s only if they’re connected 24/7. Disconnecting these devices makes it harder for hackers to gain access to your entire network.

Real Innovation Group cyber insurance

If you’re a business that uses smart devices, cyber insurance is absolutely essential. Our ICT support is fully insured. We put out money where our mouth is. With us, there is no excess to pay… ever!

Your cybersecurity team should be working their magic to keep your business and its mobile devices safeguarded from cyberattacks. At Real Innovation Group, we offer insured, tailored, scalable cybersecurity solutions to businesses across Australia. Our industry leading ICT Support with Insurance ensures your business is completely protected. Talk to the team at Real Innovation Group and inquire about our top quality insured cybersecurity services.

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Cyber security heavily relies on the work performed by your team of IT professionals, but that’s just one element in defending your organisation against a cyberattack.

Your staff also play a large role in the prevention and, sadly, the occurrence of cyberattacks. In 2021 alone, 85% of data breaches involved some form of human error, and 94% of malware was delivered via email.

Malicious actors like hackers and spammers know that your employees are often the weakest link in your cybersecurity system – and it’s something they commonly exploit.

How can we educate our staff to identify potential cyber threats? And what safety nets are available in case a cyber breach does occur? *Cough* cyber insurance! Let’s explain:

Australia’s ‘Six Shields’ of cybersecurity

The Australian Government has recently announced that it will build six ‘shields’ of cybersecurity around our nation in order to defend our shores from cyberattack. At the top of the list, the first shield is education. The government is proposing long-term education for citizens and businesses so that by 2030 we have a solid understanding of cyberthreats and how to protect ourselves from them. This shield also emphasises the importance of recovery after a cyberattack, and that we’re able to bounce back from a cyberattack by employing the right methods.

How to educate your team about cybersecurity

Educating your team on cybersecurity is one of the most important strategies in protecting your organisation. Simple ways to start include:

  • Training your employees in identifying false or suspicious content
    Identification of suspicious content like phishing emails, for example, can prevent a large-scale cyberattack. Some of the common traits of phishing emails include urgent calls to action, threats, poor spelling and grammar, mismatched email domains, unfamiliar senders and suspicious links attached. Training your employees on how to spot these emails is an effective method of cyberattack prevention.
  • Holding regular training sessions
    Intermittent training to detect such threats often isn’t enough for employees. To best educate our staff, the training on cybersecurity must be regularly-occurring. Through repetition, we become better and better at tasks, and this is no different in detecting suspicious content on our systems.
  • Cyber drills
    Training is great, but testing your staff’s ability to respond to cyberthreats is even better. This allows you to see how well-prepared your employees are in the event of a real cyberattack. Cyber drills involve sending simulated phishing attacks, and seeing how your staff respond to them. Afterwards, you run a staff training session to debrief, discuss the results, and formulate a plan to improve.

Real Innovation Group cyber insurance

You can take all of these steps and more but, as humans, we’re still prone to making mistakes. This is where cyber insurance is essential. Even the big players like Medibank, Optus and Telstra gave fallen victim to hackings, which has made getting cyber insurance a lot more difficult. Our ICT support, however, is fully insured.

Keep your organisation educated on cybersecurity with Real Innovation Group. Our managed cyber security services come with insurance, so your business is always protected. Prevent problems, get innovative solutions and save money all at the same time when you talk to the team at Real Innovation Group and inquire about our industry leading cybersecurity services.

Want to know how Instant Windscreens and Tinting saved 2,000 hours per month?

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.