If you’re a business owner or manager, you’ve almost definitely heard of managed services. But what exactly does this entail?

What exactly is being managed? How much autonomy does your business retain? And how flexible are these services?

We get it: you’ve got a bunch of questions that need answering – all of which is clarified in this post.

Real Innovation Group are Australia’s experts in cyber-insured managed IT services. And while there are dozens of other teams who provide similar services, our managed services are simply better. Why? A big part of this has to do with our cyber insured protection for all managed services that we offer… so you don’t have to lose a wink of sleep worrying about cyber threats!

Managed services

At Real Innovation Group, we offer a vast range of cyber-insured managed services for businesses and organisations. Focussing primarily on IT, ICT and cybersecurity, our services come with the guarantee of cyber insurance: something that gives us a real edge over competitors since cyber insurance has become increasingly difficult to find. Some of our expertise in managed services include:

• IT

Need constant monitoring of your IT systems, or fast repairs when things stop working? Real Innovation Group have got you covered. We keep your IT running at all times, and are on top of solving problems before you even know about them.

• ICT

Communication and IT are intrinsically linked, and often need to be approached as one integrated system. That’s why Real Innovation Group are committed to helping you get the best out of your ICT systems, and ensure you’re always running smoothly.

• Cloud services

Nothing beats the convenience and security of our managed cloud services. Keep all your data and files in one place, managed by one excellent team of professionals. Cloud services by Real Innovation Group are an ultra-efficient and cost-effective way to keep and store data.

• VoIP phone systems

VoIP phone systems are fantastic on their own, but they’re even better when you’ve got a team of professionals to manage them! Real Innovation Group offers exceptional management of VoIP phone systems, ensuring high-quality, low-cost telephone communication around the clock.

What’s so different about what we do?

Dozens of Australian businesses and organisations choose our cyber-insured managed IT support to keep their systems running smoothly… but why? What’s so different about what we do? Well, we’re glad you asked:

• Cyber protection insurance

Cyber-insured managed services are like mint-condition VL Commodores – they’re both becoming a lot harder to find, and they’re only increasing in value!

After the recent Medibank, Optus and Telstra hackings, there’s no wonder why cyber-insured IT services are become scarcer. But that’s where our managed services are different – they’re fully insured, meaning that even if a breach does occur, you’re free from financial losses. Handy, right?

• Zero excess to pay

All this talk of insurance has probably got you thinking about excess payments. Well, we’re not a big fan of those. In fact, we put out money where our mouth is – our insured IT services come with zero excess. We’re that confident in our cyber security abilities.

• Expert IT professionals

The reason why we’re so confident in our insured managed IT services is all because of our staff. We handpick only the best IT experts, meaning your IT services are managed by some of Australia’s top performing professionals. Our IT geniuses work around the clock to prevent problems and keep your systems secure – and that’s why we’re still able to provide cyber-insured protection in a landscape where hacker capabilities are improving.

What are the risks of not having cyber insurance?

The risks of not being cyber-insured can be dire. Cyber breaches have resulted in the destruction of entire businesses – even large corporations. Without cyber insurance, some of the risks you run include:

• Liability

In the event of a cyber breach, you may be liable for costs incurred by customers or third parties as a result of the cyberattack. Recent history has shown us that these costs can easily hit hundreds of millions of dollars.

• Recovery

It can be a painstaking and costly process to try to recover data after a cyber breach. Your system may not be operational while the recovery takes place, incurring further losses.

• Notifications

On top of this, it’s often the responsibility of the business to notify affected customers, which is also one of the largest costs associated with cyber breaches.

Hopefully that answers pretty much everything that we do! The next step to gaining our cyber-insured managed IT services is to get in touch with our team and have a chat about your business, your goals, and the services you need. Real Innovation Group are an Australia-wide managed services team, offering high-quality IT support whenever you need it, however you need it. Experience proactive issue prevention, access cutting-edge solutions, and enjoy cost savings when you engage with Real Innovation Group’s expert team for top-tier cybersecurity services backed by insurance.