SUPPORT

Let RIGA help you take control of your IT costs and develop a competitive advantage through technology and innovation.

 

From six locations throughout Asia Pacific, our team comprises service desk staff, senior technical engineers, project managers, software developers and administration. Added support from field engineers on the ground, means you’re 100% covered.

Depending on your needs and budget, we offer immediate case resolution or next business day.

 

In addition to servicing the retail sector, we also provide Helpdesk services to industries including:

  • On premises or remote.
  • Co-managed Support Services.
  • Knowledge Base Management.
  • Trend analysis for capacity planning.
  • Accountable relationship management.
  • Business Continuity

IT Managed Service Desk

  • On premises or remote.
  • Co-managed Support Services.
  • Knowledge Base Management.
  • Trend analysis for capacity planning.
  • Business Continuity
  • Accountable relationship management.