IT Services

Don’t be in the 80% of SME business that fall into these statics because they don’t have standalone Cyber Protection Insurance.



Estimated yearly cost of cybercrimes to Australian business.


48% Of Insurance Policies are NOT paid due to non-compliance


The average cost of a cyber attack to a small business.


Billion Breaches annually and growing

Join the 20% of SME business that have protection,


1300 RIGAIT (1300 744 248)

Click here for more info

In the modern world of business, there’s a lot riding on the strength of your IT team. But what if it’s not feasible or economical to have a dedicated team of IT employees at all times, or hire additional IT employees during busy periods? What if you need a more flexible solution for IT management?

That’s where managed IT services by Real Innovation Group can be a lifesaver. Our team of IT professionals are at your service whenever you need them. From monitoring and maintenance of your IT systems in particularly busy periods, to cloud-based services and more, Real Innovation Group provide the IT support your business needs to thrive.

Let’s take a look at managed IT services, their benefits, and why Real Innovation Group are Australia’s first choice team for flexible IT solutions.

What are managed IT services?

But first, let’s explain everything you need to know about managed IT services. Managed services, regardless of which area of your business they pertain to, are handled by a third party, rather than in-house employees, freeing up your staff and increasing efficiency within your business.

Managed IT services give you the power of an experienced, dedicated IT team without the hiring, payroll and staffing hassles that come with employing your own IT employees.

What your business looks like with a managed IT service

Our managed IT services can be used in several different ways. They can be employed as an alternative to hiring a full-scale IT team, or they can be used to bolster your existing IT team when you need additional support. Instead of hiring more workers and putting them on the payroll for a short period of time, you’re able to get IT support at the click of a button, making it far more efficient and economical.

What type of managed IT services are available at Real Innovation Group?

We’re proud to deliver high quality managed IT services across a range of different IT aspects, such as:

  • Monitoring and maintenance
  • ICT
  • Cloud services
  • Consulting
  • VoIP phone systems
  • Cyber security
  • Framework
  • Cyber insurance

Benefits of managed IT services

Wanting a more scalable, flexible and professional approach to bolstering your IT team? These are just some of the benefits that come with managed IT services by Real Innovation Group:

  • Flexibility
    Possibly the greatest benefit of managed IT services is flexibility. Employing an in-house team for IT can be great for some businesses, but it may not suit every company – especially when there are busier times than others. With in-house IT staff, there may be times when your IT is under the pump and overworked, and other times when they’re overpowered and not busy enough which, from a business perspective, is financially inefficient.Managed IT services through Real Innovation Group provide the opportunity for a flexible IT solution, giving you the chance to add and subtract IT professionals wherever necessary. Whether you need extra IT support during busy periods of the year, or have an emergency that needs fixing fast, Real Innovation Group can supply the IT services you need.
  • Versatility
    Another great thing about managed IT services is versatility, and being able to obtain support across a wide scope of IT solutions. Real Innovation Group have IT professionals who are experienced in all kinds of IT work – from monitoring and maintenance, to cloud services, to cyber security and more. Whatever you need, we have the right people for the job!
  • Professionalism
    It’s no secret that hiring people comes with a few problems. A resume can look fantastic and tick all the right criteria, but how do you know whether the person is right for the job? Managed IT services eliminate that middle process of selecting the right professional by taking care of it for you. Real Innovation Group only hire the most experienced, highly trained professionals with excellent work ethics. So, when you choose Real Innovation Group for managed IT services, you’re guaranteed professionalism.
  • Proactivity
    In the past, IT management was centred on the break-fix model of service, where a problem would occur with your IT system and then your team would fix it. This system is inefficient, as it creates downtime and minimises productivity. Managed IT services by Real Innovation Group opt for a proactive approach to IT systems, with high quality monitoring and diagnostics to maintain your IT before an issue occurs.
  • Scalability
    The modern workplace is constantly changing and fluctuating. There are periods of the year that require more IT support, and other periods that require less. Having a set number of IT personnel doesn’t always accommodate for these fluctuating periods of business. That’s where choosing a managed IT service truly shows its strength; you’re able to scale your IT support up and down to match demand.

Real Innovation Group are Australia’s leading team in a broad range of managed services. If you’re interested in ditching the break-fix service model, or switching to a more committed and on-the-ball team of professionals, Real Innovation Group is here for you. Our managed services ensure your business is reducing wasted time and money on training and staff upkeep, while giving you high quality, round-the-clock results. Prevent problems, get innovative solutions and save money all at the same time when you talk to the team at Real Innovation Group and inquire about our managed services today!

Don’t take our word for it.

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.