VOIP Phone Systems

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Reliable, clear communication has never been so important to doing business. Whether we’re driving sales or delivering world-class customer service, communication is imperative for our business to achieve its goals.

That’s why so many Aussie businesses are ditching outdated methods of communication and turning to VoIP phone systems instead.

Fast, reliable and efficient, VoIP phone systems are a fantastic investment for your business. Every day, Real Innovation Group helps businesses like yours establish VoIP phone networks for better, more efficient communication. Here’s why you should invest in a VoIP phone system and why Real Innovation Group are Australia’s most trusted team for installations and other IT solutions:

VoIP phone systems explained

A Voice-over Internet Protocol (VoIP) is a type of phone system which has revolutionised the way we make business calls. Instead of using a regular landline connection, VoIP phone systems use your internet connection, allowing you to make calls through any device connected to the internet. Common ways of employing VoIP phone systems are via your personal smartphone, an app on mobile devices such as iPads and tablets, or softphone on a computer via headset and microphone.

VoIP phone systems are invaluable to businesses who rely on making multiple phone calls throughout the day. They allow your employees to make calls at the click of a button, rather than referencing a phone number and dialling it up manually into a landline phone.

VoIP phone systems also offer a range of other features. Private Automatic Branch Exchange, for example, allows businesses to implement automatic dialling, streamlining your internal telephone communication.

Benefits of investing in a VoIP phone system

From higher levels of productivity, to more flexible working, to cost-effectiveness and beyond – the benefits of VoIP phone systems are almost limitless.

  • Increased efficiency and productivity
    Integration and automation are two big factors of VoIP phone systems which allow for increased efficiency in business communication.Integration is a massive part of making your business communication more efficient. VoIP phone systems allow you to operate on one simple, integrated system which is accessible from anywhere. This means less program operation, less training and less obstacles between you and your clients.Automation is an incredibly powerful tool for businesses that rely on phone calls. VoIP phone systems can facilitate Private Automatic Branch Exchange (PABX) which gives you the power of automated dialling. This allows for calls to customers to flow on from one to the next, increasing office productivity.
  • Facilitating better remote work
    Let your employees do the high quality work they’re known for, wherever they are. VoIP phone systems facilitate easier remote work conditions, making employee arrangements more flexible than ever.VoIP phone systems allow you to work on any device, whether you’re in the office, at home, or in another country. Flexible working is a huge benefit for both you and your employees, freeing up office space for employers and commute times for employees.
  • Crystal clear communication
    In the past, VoIP calls were marred by frequent dropouts and low voice clarity. However, technology has come a long way since VoIP first entered the scene, and these online phone systems are now equal if not better than the average landline connection.While call quality does depend on your internet speed, most professional workplaces in Australia have more than adequate internet quality to facilitate VoIP phone systems.
  • Cost-effectiveness
    Not only do VoIP phone systems increase productivity which equates to increased revenue, they’re also generally lower cost than landlines. VoIP systems don’t require the same infrastructure as landlines, which use copper wire to transmit calls. This copper wire requires maintenance and upkeep, which is leads to higher phone bills.VoIP phone systems use the internet, transmitting your calls in the form of data packages. This is cheap to do and has zero maintenance for VoIP providers, which is reflected in their cost.
  • Reliability
    VoIP phone systems are equally reliable as landline phones. You can count on your VoIP phone system for customer service, sales and meetings, all day long.

Why choose Real Innovation Group for VoIP phone systems

Real Innovation Group are Australia’s leading team for establishing VoIP phone systems in businesses like yours. The perks of choosing us when switching to a VoIP network include:

  • Experienced, skilled staff
  • Flexible and scalable solutions
  • High quality software and equipment
  • Unmatched level of attention to detail
  • Exceptional customer service
  • Options to suit all budgets

To learn more about installing a VoIP phone system, contact the friendly team at Real Innovation Group. Our managed services ensure your business is making the most of the technology that’s available to it, and increasing your productivity as a whole. It’s our mission to reduce wasted time and money on training and staff upkeep, while giving you high quality, round-the-clock results. Prevent problems, get innovative solutions and save money all at the same time when you talk to the team at Real Innovation Group and inquire about our VoIP installation services today!

Don’t take our word for it.

JourneyPRO Instant Windscreens Case Study

Instant Windscreens and Tinting use JourneyPRO in their business today.

“JOURNEY is a ‘first-in-our-industry’ technology that improves our customer service offering, and claims back approximately 2,000 hours monthly in route scheduling for our branch management teams.”

Read more about how JourneyPRO has transformed Instant Windscreens’ business by downloading the case study here.